*Please note that this can be a full remote working position*

Jetcost is looking for a CRM and Social Media Specialist for its Marketing team.

The ideal candidate has a natural passion for communication, user engagement and content creation, is highly creative and aware of the power of communication to create engagement, drive results and inspire people's behaviors.
A passionate and meticulous approach is fundamental to transform such creativity into measurable actions to engage in useful communication with our users,serve the right content in any part of the user’s funnel and through the different traffic acquisition channels.

As our new CRM and Social Media Specialist you will be part of an international and cross functional team, you will implement and oversee all CRM activities, marketing content initiatives, across multiple platforms and formats to drive engagement, retention, leads and positive customer behavior. 

With your team, you will be responsible for the execution related to CRM, content and channel optimization (CRM, SMM, SEO), brand consistency, analytics and meaningful measurement.

Your responsibilities will include the successful implementation of our user-centric CRM and Content Strategy, working closely with the specialists being responsible for our Traffic Acquisition to distribute multi-channel campaigns, and reaching correspondent KPIs always bearing in mind that our common goal is to entertain, inspire, inform and assist our users.

Key Responsibilities

• Create and implement a successful CRM Strategy leveraging all available Users’ Bases
• Create unique content for our CRM strategy, products, initiatives and different channels
• Ensure the publication of high-quality content that is in line with our content strategy and our short-term and long-term marketing goals
• Push this content through CRM and Social Media channels
• Optimize existing content for better search ranking and overall performance and adapt content for different channels
• Providing and contributing to the the requirements and specifications for our CRM and content related projects, clearly communicating and maintaining relationships with all stakeholders, acting as main point of contact for Technical and Project Management team throughout project’s implementation phases
• Track performance and progress using qualitative and quantitative metrics to measure the success of your initiatives
• Prove the success of our content projects by following up with reports on their performance
• Communicating and evangelizing CRM and Content strategy throughout the organization, svia presentation, documentation to add in our Knowledge Base, and a rich storytelling

Qualifications